This happens to everyone and it can be any number of things and probably not related to the CYBERsitter BLACK. Here are the steps, in the correct order, that we recommend to begin troubleshooting you hardware.
Always check another computer or other device to make sure your internet is down system wide. If it is, then follow the steps below in the exact order listed.
- Restart your modem.
- Restart your router.
- Restart your CYBERsitter BLACK.
If you still have connectivity issues, you may want to contact your provider to make sure that there are no reported outages in your area.